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Feb. 3rd, 2006

So I called the mac repair place yesterday. The guy said "3-7 business days" when I dropped it off Wed the 26th. Yesterday was day 7.

It turns out that he's not supposed to give date ranges. They won't commit to anything. They also won't contact the owner to keep them informed unless the work is finished or they need approval to do additional work. Also the guy I spoke to claimed that my computer was "on the technician's bench and the diagnostic was still being run" and this is more than a week after I dropped it off! Also, the technician wasn't available to talk on the phone (I didn't even ask for him, the guy volunteered the info before I could even think of it).

Translation: We haven't done anything on your computer and your call made us take it off the shelf.


I bought the stupid mac because Consumer Reports rated them highest in repairs, durability and customer service. And they suck!

Never again.


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May 2020


  • 14 Jan 2019, 21:47
    Oh, yeah, excellent point.
  • 14 Jan 2019, 21:46
    Oh yeah. Like the lawyers who get obvious really venal criminals off because it makes their success rate look good. But those are not the ones I am referring to in meaning well. These guys are mixed…
  • 14 Jan 2019, 20:37
    This reminds me of the time my wife was injured and the insurance guy handling her case did everything possible to deny and stall the payment. We had to put her surgery on a credit card because this…
  • 14 Jan 2019, 19:24
    The creepiest part is that some of them are actually well meaning.
  • 14 Jan 2019, 19:08
    Yeah. It's godawful what people will do when they have authority and no fear about using it.
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